Apple Facua complaint in Spain

The consumer organization has accused Apple Facua in Spain for misleading advertising. Any customer who buys a product Apple will enjoy a two year warranty purchase, according to Spanish law. But Apple is not clear that legislation, because when a customer makes a product, after a year, receives an email where he suggests that the guarantee has ended:

"Protect your iPhone 4 a year AppleCare Protection Plan. You'll be expanding the coverage of the service and repairs to two years from the date of purchase of your iPhone "

In this email, Apple encourages his clients to gain special package Apple Care Protection Plan, which extends the product warranty. But remember that the product Facua should remain under warranty and Apple is trying to make the customer think that your device is not protected and the year after the purchase.

Therefore, the consumer association reminds customers that Apple may request a refund if they purchased the Apple Care Protection Plan package thinking that the product warranty was exhausted.